Yes! Everything we offer at Woofpalace is unique and custom made just for you! 💖 Just upload your favorite picture of your pet as described in the photo guide, and we will take care of your wonderful memory and capture it in the most perfect way possible.

No, we do all animals! 😍 We love the diversity of our customers' pets and the special bond they share. That's why we offer our timeless keepsakes to all pet lovers. Whether you have a cat, hamster, guinea pig, bird, snake, fish or spider - We will immortalize your most precious bestie.

The materials for our 14k Collection are 100% from Austria.
This allows us to offer allergy-safe pieces that don't tend to discoloration, rust or other types of water damage thanks to its certified origin and quality.

Yes, of course! Since you ordered a 14 karat bracelet, it's our highest priority that you are satisfied with the final outcome. We will not engrave your jewelry until you are 100% happy with the drawing. If the preview stays unanswered for longer than a week, we will continue with the production

SHIPPING
All the orders are collected and prepared for delivery in the shortest time possible, normally within 24 hours from the order confirmation email. Deliveries all across North America are carried out by DHL Express and in Europe with DPD, depending on the country of destination the delivery can take from 2 to 5 working days starting from the day of receipt of the order confirmation email.

SATISFACTION GUARANTEE
Exchanges are accepted if the product came broken, justified dissatisfaction with the outcome or if the wrong product was shipped. Contact us via email support@woofpalace.net with an explanation and photos. This service can be requested within the 30-day warranty period.